Your Myend plan belongs to you (not to us). Whether you’re keeping a backup for yourself, sharing a copy with a Legacy Contact, or simply want to see your plan as a finished document, you can export or print your data whenever you like.
What “download your data” means
Myend lets you print or export a copy of your plan as a back-up you control. This isn’t a one-time thing you do before deleting your account: it’s something you can do at any point while you’re actively planning, so you always have an up-to-date copy outside the app if you want one.
This is part of a broader principle behind how Myend is built: your plan is yours. If you ever decide to stop using Myend, everything you created goes with you, nothing is locked in.
Which plan you need
Export and PDF download are part of the paid tiers, not the Free plan:
- Free ($0): you can build your first directive and contacts, store up to 10 documents in your Vault, and browse everything Myend offers. PDF export isn’t included at this tier.
- Starter ($19, one-time): includes PDF export for all your plans, so you can download a complete, readable copy of everything you’ve built.
- Complete ($99 one-time, then an optional $25/year): includes everything in Starter, plus cloud sync, so your plan is automatically backed up and accessible, on top of your own exports.
If you’re on the Free plan and want a downloadable copy of your work, upgrading to Starter is what unlocks it.
What’s included in an export
Your export reflects the plan you’ve actually built: whichever sections you’ve filled in. That can include:
- Your directives: funeral, healthcare, euthanasia (where applicable), and donor wishes
- Your E-Will: the 9-section digital record covering account access, Legacy Contacts, beneficiaries, vault, documents, messages, and memories, finished with your digital signature
- Your Contacts list and Legacy Contacts
- Belongings assignments and Memory Lane entries
Sensitive Vault entries (like account credentials) stay protected by Myend’s AES-256 encryption, with credentials encrypted client-side. Because of that protection, exports of Vault content don’t expose your stored passwords.
Your data is private, always
A few things are true no matter which plan you’re on:
- Your plan is end-to-end encrypted: Myend staff cannot read it.
- Your answers are never used to train AI models.
- You can print, export, or delete anything at any time: it’s never locked behind a one-way door.
If you want your data deleted
Account deletion isn’t a self-service feature yet. If you’d like your data deleted, contact our support team at support@myend.com and we’ll help from there.