FAQ
Frequently asked questions about Myend, the planning flow, legal basis, and data.
- Can I cancel anytime?Yes. Starter and Complete are one-time purchases. The $25/year on Complete keeps cloud sync, the legacy portal, and proof-of-life running;…
- Is Myend legally binding?Your directives (healthcare, funeral, donor, euthanasia) are legal statements of your wishes that your family and providers can act on.…
- What if I change my mind about something?Edit anything, any time. Every change is versioned so your Legacy Contacts always see the most recent intent. Your plan…
- What is Justine, and does she replace a lawyer?Justine is our AI guide. She walks you through each directive conversationally and drafts clean, well-structured documents. She doesn't replace…
- What is Proof of Life?A light-touch check-in — an email every few months asking "still good?". If you don't respond across multiple rounds, your…
- Where is my data stored?Local-first on your device, then synced encrypted to our EU-based cloud. Only you and the Legacy Contacts you nominate can…
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