How can we help?

When do Legacy Contacts get access to your account?

Once both of your Legacy Contacts (assigning two is preferable) have heard the sad news, they will separately have to inform Myend of your passing by using the Legacy Contact notification.

Myend will verify this notification with you first. When we are unable to reach you by email or phone within 24 hours, your Myend account will be deactivated and made available to your Legacy Contacts .

Last updated: December 14, 2021

Read our blog

Follow the latest news and stories

Check service status

Get updates on issues & maintenance

Get help in the app

Just head to Help in the app

Can't find what you're looking for?