Decide on your Legacy Contact
This person has to notify Myend and gets access to your e-will account, after you are gone. You can name multiple people and send them instructions to take care of matters. Most people choose two relatives or a close friend. Who will be my first Legacy Contact? If you are in a relationship you might […]
What can (and can’t) your Legacy Contacts do?
A Legacy Contact cannot see the content of your Myend account for as long as you are alive. So you can keep all your secrets stored and locked away until it’s time to share your wishes with Legacy Contacts. Messages When sending a message to someone, the Legacy Contact will never be able to see […]
How to add a Legacy Contact
You can add a Legacy Contact using Contacts: click the + button and add a Legacy Contact.An alternative option is to select You in the bottom navigation bar: select the Legacy Contacts panel and follow up on the instructions. When using Myend to invite a person as your Legacy Contact, they will receive an email with your request. Your Legacy Contact can […]
Who are your Legacy Contacts?
As a general rule, anyone over the age of 18 is eligible to be a Legacy Contact. Most often people appoint a trusted family member, good friend, or lawyer. Invite at least one Legacy Contact, but keep in mind that two or three are preferred. Your Legacy Contacts will only get access to your Myend […]
Activation by Legacy Contacts
When a Legacy Contact contacts Myend via support@myend.com to request account access of the person who has passed away, Myend will personally verify this request via our Support desk. Before enabling access, Myend will first notify the account owner, by mail or (if available) by phone. If possible, Myend will also send a request for verification to […]
When do Legacy Contacts get access to your account?
Once both of your Legacy Contacts (assigning two is preferable) have heard the sad news, they will separately have to inform Myend of your passing by using the Legacy Contact notification. Myend will verify this notification with you first. When we are unable to reach you by email or phone within 24 hours, your Myend […]