Skip to content

When does Myend send your messages?

3 min read Updated July 17, 2026

With Myend’s Messages feature, you can write letters, record videos, or record audio messages for the people you love — and know they’ll only be delivered at the right time. Nothing is sent while you’re alive. Your words stay private, encrypted, and entirely under your control until the moment they’re meant to be read, watched, or heard.

Nothing is sent during your lifetime

When you write a message and assign it to a recipient, it is saved to your account and nothing happens next. There’s no scheduled send, no draft that quietly goes out, no risk of a message reaching someone before its time. You can write, edit, re-record, or delete any message as many times as you like — for as long as you’re here.

Your answers are also never used to train AI models, so anything personal you put into a message stays yours.

The three ways a message can be timed

When you create a message, you choose how it should be delivered:

  • Direct — sent as soon as your passing has been confirmed.
  • Trustee-timed — your Legacy Contact decides when the moment is right to share it.
  • Chosen date — held until a specific date you pick, like a birthday or an anniversary.

Whichever option you choose, the trigger is always the same: your passing has to be confirmed first. No delivery option sends anything early.

What actually triggers delivery

Messages are only released after your Legacy Contacts have been granted access to your account — and that only happens once Myend has verified that you’ve passed. Nothing is released on a hunch or a single missed check-in.

Access requires three things together:

  1. An Access Key — given to your Legacy Contact when you set them up.
  2. Email verification.
  3. Your Proof of Life check-ins lapsing — Myend’s automated check-in schedule, which sends gentle reminders first and only notifies your Legacy Contacts if those check-ins go unanswered.

Nothing is released by accident. A single missed check-in doesn’t open your account — the system escalates gradually before anyone is notified.

Your Legacy Contact only sees what’s meant for them

Once access is granted, your Legacy Contact doesn’t get a master key to everything in your plan. They can view your finalized directives, read the goodbye messages addressed to them, see your contact list, and access shared vault items and documents. They cannot change your plans, delete anything, or access your account at all while you’re alive.

This also means a message addressed to someone else — a child, a friend, a former colleague — is delivered directly to that person and is not visible to your Legacy Contact just because they were the one who unlocked the account. Each message goes only to the person it was written for.

Writing your messages

You can write as many messages as you’d like, in whichever form feels most like you — a written letter, a recorded video, or an audio message. A few starting points that help:

  • Start with the person who’s easiest to write to, then work outward.
  • Write as if you’re speaking to them directly.
  • Say what you’d want them to hear: your love, a shared memory, some wisdom, anything left unsaid, and that you’re at peace.
  • Consider messages for children, a spouse or partner, parents, close friends — even future grandchildren.

You can always come back and edit a message before it’s ever sent — there’s no need to get it perfect the first time.

So, start writing your messages, and make sure not to leave without saying goodbye.

Did this answer your question?
Can’t find what you’re looking for?
Justine and our team are one message away.
Ask a question